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How damanlogin Handles Your Personal Data

This Privacy Policy sets out exactly what personal data we collect when you use damanlogin, how we use it, and the rights you hold over it at every…

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PRIVACY CONTACT PATHS

Reach Our Data Privacy Team Directly

If you want to exercise any right described in this policy — access, correction, deletion or portability — our privacy team is the right first contact.

Email Privacy Request Send a written data request to our privacy team by email. Include your registered account email address and the specific right you wish to exercise so we can locate your record and act promptly.
In-App Support Chat Open the support chat inside your damanlogin account and select the Privacy and Data topic. Our agents can log your request, confirm receipt and escalate it to the data team on the same session.
Help Centre Ticket Submit a formal ticket through the Help Centre. Choose the Data Rights category, describe your request in the message field, and our team will respond with a reference number and a timeline within two business days.
HOW WE PROTECT YOUR DATA

Our Data Handling, Security and Retention Practices

We apply layered security controls across every part of the account and payment stack — from the moment you enter your details to the point your withdrawal lands back in your UPI-linked…

Data Minimisation at Collection

We collect only the data we need: your name, contact details, payment identifiers for UPI or Paytm, and device metadata. We do not harvest additional profile data beyond what your account and transactions require.

Cookie Controls and Consent

We use strictly necessary cookies to keep your session active, and analytics cookies only with your consent. You can review and withdraw cookie consent at any time through the cookie settings panel in your account.

Account Security Architecture

Your password is stored as a salted hash; we never hold it in plain text. Two-factor authentication is available and we recommend enabling it to add a second layer of protection to your login.

Data Retention Schedule

Transaction records linked to UPI, Paytm and PhonePe payments are retained for the period required by applicable financial regulations. Account profile data is deleted within 90 days of a verified account closure request.

Third-Party Data Sharing Limits

We share data with payment processors and identity verification providers only under data processing agreements that restrict them from using your data for any purpose beyond the service they provide to us.

How to Request Changes or Deletion

To update, correct or delete your personal data, submit a request through the Help Centre or email the privacy team directly. We verify identity before processing any deletion to prevent unauthorised removal of account data.

Common Questions About Your Data and Rights

These questions cover the data rights issues we hear about most from account holders in India. If your question is not here, the support channels in the section above will connect you with the right team.

We collect your name, email address, mobile number and, where required for payment processing, your UPI ID or linked Paytm or PhonePe account details. We also collect standard device and session metadata when you log in.

Yes. Submit a data access request through the Help Centre or by email. We will compile your account data, transaction records and profile information into a portable format and deliver it to you within 30 days of verifying your identity.

Financial transaction records, including those linked to UPI, Paytm and PhonePe, are kept for the period mandated by applicable financial and tax regulations. Non-financial profile data may be deleted on your request after account closure.

We share data with payment processors and verification providers only as needed to run your account and complete transactions. These partners operate under agreements that prevent them using your data for any other purpose. We do not sell your data.

Go to the cookie settings panel inside your account, toggle analytics cookies off, and save your preference. This takes effect immediately and your choice is stored against your account so it persists across sessions and devices.

Contact our support team immediately via in-app chat or the Help Centre ticket system. Select the Account Security topic. We will investigate, lock the account if needed and work with you to secure your access and review any affected data.

Submit a deletion request through the Help Centre using the Data Rights category, or email the privacy team with your account email and a clear deletion request. We verify identity first, then process the deletion within 30 days where local law permits.

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